Shipping policy

Last Updated: [06/06/2026]

At Numai Trading, we are committed to delivering your orders efficiently and securely. This Shipping Policy outlines how we process, dispatch, and deliver orders placed through our website.

Order Processing

All orders are subject to payment verification and approval.

Orders are typically processed during our regular business hours. Processing times may vary depending on product availability, order volume, and delivery location. Customers will be notified if there is a significant delay in processing their order.

Shipping Destinations and Fees

We currently offer delivery within the United Arab Emirates and other selected destinations where available.

Available shipping methods, delivery options, and applicable shipping charges will be displayed during checkout before payment is completed.

Shipping rates and service areas may be updated periodically without prior notice.

Delivery Timeframes

Estimated delivery times are provided for reference only and do not constitute a guarantee of delivery on a specific date.

Delivery schedules may be affected by factors beyond our control, including but not limited to:

Courier or transportation delays
Public holidays and peak seasons
Customs clearance procedures
Severe weather conditions
Incorrect or incomplete delivery information

Numai Trading shall not be held responsible for delays resulting from such circumstances.

Order Tracking

Where tracking services are available, tracking information will be provided after the order has been dispatched. Customers may use the tracking details to monitor the status of their shipment.

Delivery Information

Customers are responsible for providing accurate and complete shipping details at checkout.

Numai Trading is not responsible for delays, failed deliveries, or additional charges resulting from incorrect, incomplete, or outdated delivery information provided by the customer.

Damaged, Defective, or Incorrect Items

Customers are encouraged to inspect their orders upon delivery.

If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of receiving your order. We may request photographs or additional information to assist in reviewing and resolving the issue.