Customer Care

Contact Numai for order support, quotations, product availability, returns, and any other enquiries.

Contact Us

My Account

To start shopping online with Numai, contact our customer service team to open your username and password. We will set up your business account and provide access credentials.

Order Tracking

Track your order by calling +971 50 922 7173 or emailing info@numaitrading.com with your order number.

Cancellation & Replacement

Returns & Refunds

Returns accepted within 3 days of receipt under our No Questions Asked Policy. Items must be unused and in original condition with all packaging and tags intact. See our full Returns Policy.

Payments

We accept: debit/credit cards, Cash on Delivery (COD), bank transfer, and credit (for approved accounts). For bank transfer details see our Payment Information page.

Delivery

Free delivery on orders above AED 300 in Abu Dhabi and above AED 500 for other Emirates. A charge of AED 20 applies in Abu Dhabi and AED 50 for other Emirates on orders below those amounts. Abu Dhabi orders delivered within 1 to 2 days. Other cities within 2 to 5 working days. See full Shipping Policy.